Carl and Reece invite your questions
Send your questions to: hello@digitaldinos.co.uk
Dear Carl and Reece
I used to love downloading apps on my phone, but my friend had an issue with a cash app recently, and now I've become more wary of them. Can you give me any reassurance?
Lewis
Thanks, Lewis, for your message. 96% of mobile users in the UK download apps from either Google Play or the Apple App Store, and there are some fantastic options to choose from. These digital giants screen apps before they upload them, but unfortunately, some scams do slip through. Hackers can cause real issues by stealing data from a person's phone by installing malware on the device.
How to avoid app scams
Scammers may text you and ask you to verify your account or encourage you to change your password because your account has been 'hacked'. This message will be accompanied by a link to a fake site that will then steal your details when you try to log in. Once scammers know your username and password, they can gain access to your account.
Never give your information to anyone unless you know them and they are in front of you. It might sound simple, but it's easy to be fooled by a rogue message from 'Mum' asking you for some money.
Before installing an app, click on the name of the developer and check to see if they've created any other apps. Do they have a privacy policy? Legitimate apps will always have one. Also, check out the section on data collection.