I'm delighted to tell you that we've decided, with the Southern Co-operative agreement, to change the above Post Office branch to one of our new main style branches.
This change is part of a major programme of modernisation and investment taking place across the Post Office network, the largest in the history of Post Office Ltd, which will see up to 8,000 branches modernised and additional investment in over 3,000 community and outreach branches. The programme is underpinned by Government investment, with the Government committing £1.34bn in 2010 to maintain and modernise the Post Office network and in November 2013 announcing a further £640m investment in the Post Office network until 2018. Our aim is to create a more modern and convenient retail experience for customers that will include longer opening hours.
What will this mean for customers?
- a newly refurbished branch providing a modern open plan environment for customers;
- the same products and services with the addition of Car tax;
- longer opening hours;
- selected Post Office services will also be available at the retail counter outside main counter times.
Your new-look Post Office is scheduled to open at the current location on Thursday 30 April 2015 at 13:00 - it will need to close for refurbishment on Tuesday 21 April 2015 at 17:30. If there are any unforeseen schedule changes which mean these dates change, posters will be displayed in branch to let customers know. I've included details of other Post Office branches in the area that customers can use during the refurbishment and some useful information about the change.
Posters will now be displayed in branch so customers are aware of the change and leaflets will also be available containing more information.
Getting in touch
I'm happy to answer any questions you may have about the new service. Please email or write to me via our Communication & Consultation team on 0345 611 2970 (8.15am-6pm, Mon-Fri; 8.30am-2pm, Sat, Closed Sun and bank holidays). We look forward to welcoming customers to their new main Post Office branch.